W Johnstone & Sons - Dumfries

Adresse: The Garage, Dumfries DG2 8RA.
Telefon: 01556690242.
Webseite: wjohnstoneandsonsltd.co.uk.
Spezialitäten: Sanitärinstallateur.
Andere interessante Daten: Kreditkarten, Mobile Zahlungen per NFC, Kreditkarten.
Bewertungen: Dieses Unternehmen hat 15 Bewertungen auf Google My Business.
Durchschnittliche Meinung: 3.8/5.

Ort von W Johnstone & Sons

01556690242

W Johnstone & Sons ist ein Unternehmen, das auf Sanitärinstallation spezialisiert ist. Das Unternehmen hat seine Adresse in The Garage, Dumfries DG2 8RA, und ist unter der Telefonnummer 01556690242 erreichbar. Die Website des Unternehmens lautet wjohnstoneandsonsltd.co.uk.

Einige der Merkmale von W Johnstone & Sons sind die Annahme von Kreditkarten und mobilen Zahlungen per NFC. Das Unternehmen hat 15 Bewertungen auf Google My Business, mit einer durchschnittlichen Bewertung von 3.8/5.

Die Sanitärinstallation ist ein wichtiger Aspekt bei der Einrichtung von Badezimmern und Küchen. W Johnstone & Sons verfügt über das Fachwissen und die Erfahrung, um sicherzustellen, dass die Installationen ordnungsgemäß durchgeführt werden und den Anforderungen der Kunden entsprechen.

Die Lage des Unternehmens in The Garage, Dumfries DG2 8RA, macht es zu einer bequemen Option für Kunden in der Umgebung. Die Mitarbeiter des Unternehmens sind bestrebt, einen hervorragenden Kundenservice zu bieten, und sind stets bereit, Fragen zu beantworten und Ratschläge zu geben.

Für Personen, die auf der Suche nach Sanitärinstallationen sind, ist W Johnstone & Sons eine empfehlenswerte Option. Das Unternehmen verfügt über eine lange Geschichte und eine solide Reputation in der Branche. Die Tatsache, dass das Unternehmen Kreditkarten und mobile Zahlungen per NFC akzeptiert, macht es zu einer bequemen Option für Kunden.

Bewertungen von W Johnstone & Sons

Gill Healey

2/5

Have used Johnston's for several years..they installed my heating system. This week my heating has been boiling!! Water like it's come straight from a kettle!! Johnston's said they were too busy to come out and suggested I turn the water heater off...did this but the water continues to boil!!! I rang again but was told too busy to come out.... Johnston's then suggested I find someone else ....Nice hey! Won't use them again...

shmoocrew

1/5

Placed an order to fit a pump. Told it would be “next week”. Called to request a date. Told the “fitter is on holiday”. Called again a week later. Told fitter “off sick” and “we will call with a new date”. 4 weeks later we got a call to ask why we hadn’t called. Absolutely useless customer service.

Heather

3/5

Had a small job carried out.The technican who carried out the work was very good.
I had phoned and booked the job in advance and went through the details and prices with the chap over the phone,he gave me the hourly rate and the mileage payable to the job,and confirmed this was what I would pay as well as any parts required.He couldn't confirm how long it would take as he hadn't seen the job nor knew exactly what it would involve ,this would be down to the technical details on site.i would then be e mailed the bill.
The engineer turned up promptly carried out the work in just under an hour,he and his assistant were very good,knowledgeable and tidy workers.
I then recieved the bill by post not e mail ,which appears to be considerably higher than the travel amount and hourly rate described to me.
I queried this and was informed that you pay for the time preparing for the job ! Essentially I was charged travel time as well as mileage which doubled the hour spent on the job.
I do not know if this is an industry standard or not ,but it is certainly NOT what was explained at the time of the booking being made.This was very dissapointing and not at all as I had been explained how things would work.
This was my first time using the company and it is somewhat soured by their poor communication and lack of clarity on pricing.
I know this was only a small job and i am very greatful to have had it done ,but it has also been a shame the company let themselves down so badly .
Good job ,poor administration, didn't build much customer confidence in my experience .
I wouldn't have minded the larger bill if it had been clearly explained but it simply wasn't. A shame really.

Sean Barber

1/5

Booked an appointment, they didn't show. Tried calling several times, no answer, no opportunity to leave a message. I agree with Fabia, find a professional that knows something about managing a business.

FABIA VRS

1/5

Asked for a quote twice by email twice by phone
Promised a return call by Ben which never happened.
“He’s very busy” I’ve done what I can” “I’ve told him“ is the reply’s you get.
If you’re busy or can’t deal with a customers enquiry tell them so.
Other professional companies have replied straight away saying can’t fit you in for a few months.
Clearly this company is poorly managed or the boss just can’t be bothered.
I was warned I wouldn’t get a response and they were correct…
Shocking service not sure how they rate at 5 stars ⭐️
I’ve taken my business to a professional plumber.

Rosslyn Murray

5/5

Fitted my new bathroom and combi boiler. Prompt, tidy, efficient, great people. Fantastic jobs on both occasions. I wouldn’t go past these guys. Highly recommended.

Jason Levy

5/5

Fitted new combi boiler. Good job . Clean and tidy. Friendly knowledgeable.

Sam Lewis

5/5

Great service will strongly recommend them to everyone I know.

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