Equinox Brickell Heights - Miami, Florida

Jessica Vinitsky

For a brand that claims to be 'cutting edge,' I'd rather the equipment actually be cutting edge instead of wasting energy on some shallow, sexualized branding. The layout is a disaster, and it’s clear to me that Equinox is more focused on real estate than actually being a serious fitness brand.
As an ex athlete, I am feeling trapped this is the only large fitness facility to attend in the downtown Miami area. The equipment is outdated, many often broken for WEEKS at a time—nowhere near what’s out there in the market, my tiny 2008 apartment gym has better equipment.

Oswaldo „Ozzy“

The equinox in the heart of Brickell. One of my favorites. Thank you Olivia (the early riser) and Alexandra (night owl) for how phenomenal you've treated me as a new member and our friends from the west. Shanell during the day with her unique ability to reset the mindset and get you ready for a work-out. My one thing with the place is that people are always on the phone debating business or having loud conversations in the lobby and even spas.

Heather Nichole

I had an extremely disappointing experience with Anaïs Gornail at Equinox Brickell Heights. Not only was she rude and unprofessional, but she also mishandled my membership cancellation request, causing unnecessary frustration and delays.

I followed the correct procedure to cancel my membership and was given written confirmation that my cancellation would take effect as early as February 1, 2025. However, despite my multiple requests and clear communication, I was later informed that my membership would remain active until March 1, 2025—contradicting what I was originally told.

When I tried to resolve this issue, Anaïs was dismissive, condescending, and unhelpful. Instead of assisting me, she demanded proof of cancellation—which, of course, I did not have because Equinox failed to process my request properly in the first place.

This level of incompetence and lack of customer service is unacceptable, especially at a luxury gym that prides itself on excellence. I strongly urge Equinox management to train their staff better and hold them accountable for honoring their commitments to members.

If you’re considering this location, be cautious when dealing with membership matters, as their process is disorganized and certain staff members are not equipped to handle issues professionally.

Nichole Kuhn

Great location, friendly staff, and one of the bigger locker rooms to get ready—the vanity bar is a nice touch. EQX needs to provide more stations to get ready. My home gym in SM is a battleground. Layout is awkward and I wish the stretching mats next to the window had shades.

K Velasquez

So far this is my favorite Equinox 😍😍

I went to a yoga class during my trip to Miami and this beautiful gym made my day even better 😃

The facilities are clean, spacious, people is nice, the pool has a terrific view, and the yoga instructor @papa_guru (IG) was amazing. This location also counts with wet room but not sauna. I ask to a fellow member and she said if I wanted sauna I just had to step out in the street ,😅🤣

There is also plenty of restaurants, cafes, and a mall in the area.

Ramsil Mendez

El gerente general es un desastre. Desde que está en la posición es un completo anarquísmo en el
Gym no es respetuoso es imponente y no escucha las opiniones de los miembros un verdadero desastre este hombre. El gym tiene muchos problemas hay un trato
Preferencial para unos y para otros no pero cuando intentas resolverlos el gerente se vuelve agresivo y alza la voz. No recomiendo este gimnasio para nada. Traten de buscar mejores opciones.

edward wilson-smythe

Probably my favorite city Equinox. The crowd is very much reflective of the energy, health focus, and cosmopolitan nature of Miami, and the pool deck is a great bonus.

Having so many fit people share the space is an extra motivation during the workout.

The gym does get crowded compared to other Equinox locations in Miami/NYC, but the people are universally friendly and accommodating.

I wish they had one more functional trainer, since they do have the space, but that is nitpicking.

Jet Vargas

Hi. Thanks for reaching out. Unfortunately, the Bike class has been canceled three times. Instead of informing the attendees in a timely manner, we have to go to the front desk to ask. It seems there is no protocol for what happens when a trainer is absent. This happened once on a Saturday and twice on Sundays. When a member misses a class, there is a protocol where you get a notice, and if you miss several, you get penalized. So it's very disappointing to attend a class and realize there is no control or protocol when this happens.